My Role
Principal UX Researcher & Strategist
Tools and Methodologies
Literature Review - Participatory Design - Experience Mapping - Ethnography - Usability Testing - Interviews
Background
Healium is transforming acute care by integrating wearable computing and mobile technology to streamline clinician workflows. By bridging the gap between emergency physicians and EMRs, it reduces friction in real-time communication, patient management, and decision-making. With Healium, doctors can focus less on navigating complex systems and more on delivering quality patient care.
Problem
ER physicians must make fast, accurate decisions, but EMRs often slow them down instead of helping. Designed to improve care, EMRs have become a burden—time-consuming and distracting from patients. There’s a critical need to refine these systems so doctors can focus on what matters most: delivering quality emergency care.
Understanding the Workflow: Mapping the Physician’s Journey
Through research and experience mapping, we identified key friction points in EMR usage, pinpointing where technology could streamline interactions without disrupting care.
Prototyping for Real-World Needs
Early-stage paper prototyping helped us explore different UI layouts and workflow optimizations, allowing rapid iteration before digital execution.
Designing for Seamless Interaction
Healium’s interface was designed to present critical patient data intuitively across different devices, ensuring physicians have the right information at the right time.
Multi-Device Integration: A Unified Healthcare Ecosystem
By leveraging wearables, tablets, and voice input, Healium enables hands-free documentation, faster lab result access, and instant patient assignments—all reducing cognitive load for doctors.
Real-World Application: Simulating the Future of Emergency Care
We created a high-fidelity prototype to test how physicians interact with Healium in real scenarios, ensuring seamless adoption and efficiency gains.
Results & Impact
Faster Access, Better Care
By reducing time spent on electronic records, physicians had more bandwidth to focus on patient interaction—speeding up critical decision-making in ER settings.
User-Centered Innovations
Wearable tech and mobile integration streamlined workflows, reflecting a design approach that directly addressed physician pain points and daily realities.
Improved Patient Experience
Swift access to relevant medical data cut down on administrative burdens, allowing doctors to deliver more personalized, attentive care to patients.
Increased Adoption & Trust
Prototypes and a concept video demonstrated tangible benefits, winning physician buy-in and showcasing the future potential of AR-driven healthcare solutions.
