Reading 0 support tickets from the last 24 hoursData Environment
Clustering into 0 themes — latency, onboarding, billingAgentic Engine
Scoring renewal risk across 0 accountsAgentic Engine
Drafting outreach and a save play for eachProcess Builder
Yesterday's tickets · clustered and triaged
0tickets read
→
0themes
→
0in the churn driver
API latency 18Onboarding 14Billing 9Other 6
The API latency cluster is the loudest signal, and it traces straight to Vantix — your top renewal risk below.
Accounts at renewal risk · 3 of 215 flagged · tap a card for the draft
Vantix Robotics
$420K · renews in 41 days
92risk
API latency drove a 38% usage drop. 3 P1 tickets, no exec touch in 60 days.
Recommend: executive QBR
A plan to get Vantix back to green
Hi Dana — I saw the API latency spikes last week. I've lined up our solutions team and a fix path. Can we grab 30 minutes Thursday to walk through it before renewal?
Outreach sent
Harbor Logistics
$310K · renews in 28 days
78risk
Champion left. Logins down 60%. New owner hasn't met the team.
Recommend: re-onboard + save credit
We'd love to keep building with Harbor
Hi Marcus — congrats on the new role. I'd like to re-onboard your team and extend a renewal credit to bridge the transition. When's good this week?
Cloudpeak
$180K · renews in 63 days
64risk
Onboarding stalled two steps from activation. Low feature adoption.
Recommend: guided activation
Let's finish your Cloudpeak rollout
Hi Priya — your team is two steps from full activation. I've attached a 15-minute guided path and can pair you with a specialist today.
Ready for your review · human in the loop
Analysis done. 3 accounts flagged · 3 drafts ready. Review the priority outreach to Vantix above, then approve to send.